This paper addresses two unresolved issues in the study of organizational efficiency. First, I consider the problem of evaluating organizations. Second, I discuss the interrelationships of efficiency, structure, and organizational environments. Answering these questions requires careful consideration of the divergent concerns of various organizational interest groups.

In this paper, we extend the standard data envelopment analysis (DEA) model to include longer term top management goals. This extension is in recognition of the fact that benchmarking for decision making units (DMUs) is more than a purely monitoring process, and includes a component of future planning. The new model uses a goal programming structure to find points on the efficient frontier whic...

this article is going to survey the relationship between culture and efficiency in insurance companies including asia, iran, alborz and dana as well as their branches. in order to measure the efficiency, data envelopment analysis (dea) has been used. in a way that the amount of efficiency in respect to input and output of branches has been computed, then by using the amounts, the weighted avera...

Workflow management technology has evolved from efficiency-oriented process automation tools to knowledge network building and support systems. This paper presents a workflow management application that collects information-rich business process documents, stores them in an organizational memory system, and informates staff and management in various situations. Combining SAP R/3 as the workflow...

introduction: establishing improvement in every organization requires assessment of organizational performance, planning and goal-setting to improve the performance. despite remarkable progresses occurred in recent years on designing the frameworks and performance evaluation systems, many organizations still rely on traditional criteria. therefore, according to the importance of performance eva...