نتایج جستجو برای: trust in customers and e

تعداد نتایج: 22224864  

Journal: :مدیریت فناوری اطلاعات 0
علی اصغر صادقی مقدم کارشناس ارشد مدیریت صنعتی، دانشکده مدیریت، دانشگاه علامه طباطبائی، تهران، ایران محمد نوروزی کارشناس ارشد مدیریت بازرگانی(مالی)،دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس، تهران، ایران جواد جمشید پور کارشناس ارشد مدیریت بازرگانی، دانشکده مدیریت، دانشگاه شهید بهشتی، تهران، ایران علی اصغر انواری رستمی استاد و مدیر گروه حسابداری دانشکده مدیریت و اقتصاد دانشگاه تربیت مدرس، تهران، ایران

highly competitive, dynamic and complex environment of banking industry and increasing growth of customers’ demand has led to lots of changes in this industry. therefore, e-loyalty has changed to a considerable subject in e-business environment to preserve customers. this study is conducted in order to identify and study the factors affecting e-loyalty of e-banking services’ users. the methodol...

Alireza Miremadi Mansoor Aminilari Roya Hassanian-esfahani

Lack of trust is one of the key bottle necks in e-commerce development. Nowadays many advanced technologies are trying to address the trust issues in e-commerce. One among them suggests using suitable user interfaces. This paper investigates the functionality and capabilities of 3D graphical user interfaces in regard to trust building in the customers of next generation of B2C e-commerce websit...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه گیلان 1390

in iran we already use laminate tubes only in cosmetics industry. laminate tube manufacturers via using the most modern technology of the world, faced with the laminate tube market being saturated in cosmetics industry for packaging the cosmetic creams and toothpaste. but considering the great food market and therefore laminate tube features such as beautiful packaging, ease of use for the fina...

Journal: :international journal of management academy 0
ali kazemi assistant professor and member of scientific board of management team university of isfahan, iran. zahra sadat saneian master of business administration in isfahan university, iran

nowadays, new technologies have changed the methods of serving customers in many service organizations. service in the banking industry has been influenced by international communication technology (ict) developments in essential ways. nowadays the importance of websites and their unique features in provision of services to customers is increasing. however, traditional methods of banking with d...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - دانشکده فنی مهندسی 1385

acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...

Journal: :مدیریت فناوری اطلاعات 0
جمشید سالار استادیار گروه مدیریت، دانشگاه پیام نور، تهران، ایران ابوالقاسم ابراهیمی استادیار بخش مدیریت، دانشگاه شیراز، شیراز، ایران

trust is one of the most important factors for the development of electronic banking. the purpose of this study is to determine effective factors on trust in e-banking in the form of a conceptual model. due to the rapid growth of electronic banking in the country, identify factors affecting trust in e-banking is very important. population of this study is customers of bank melli in urmia. we us...

Journal: :تحقیقات بازاریابی نوین 0
ali edalati hamid golchin mohammad ebrahim mohammad pourzarandi maasoomeh ranjbakhash mehdi sinaei s. hamed ghanadpour leila torki

ecrm (electronic customer relationship management) systems focus on using the web-site as the main interaction channel for businesses to simulate an old fashioned one-to-one direct relationship—high touch—with customers. the purpose of this paper is to propose a model for the relationship between ecrm and e-loyalty by conceptualizing that e-loyalty is influenced by e-satisfaction and e-trus...

Journal: :تحقیقات بازاریابی نوین 0
mansoor aminilari alireza miremadi roya hassanian-esfahani

lack of trust is one of the key bottle necks in e-commerce development. nowadays many advanced technologies are trying to address the trust issues in e-commerce. one among them suggests using suitable user interfaces. this paper investigates the functionality and capabilities of 3d graphical user interfaces in regard to trust building in the customers of next generation of b2c e-commerce websit...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه پیام نور - دانشگاه پیام نور استان تهران - دانشکده علوم تربیتی و روانشناسی 1388

on- the-job training on of the most effective tools for managers to cope with the changing organizational environment. it grantess suitable services to customers, particularly in public service enterprises. if such training os goal oriented, planned systematically, and tailored to the employees, job content, then not only it could increase employees and organizational performance, but also it c...

One of the crucial factors affecting success of e-banking services is customer’s trust. Acquiring customer trust depends on different variables that an e-banking struggles to control. This research aims to explain and clarify the inter-relationships and the interaction effects among customer’s online trust and other relevant factors such as satisfaction and loyalty in e-banking. We developed a ...

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