the performance of a supply chain can be evaluated in either a cross-sectional or a time series manner, and data envelopment analysis is a useful method for both types of evaluation. in this paper we develop an index and indicator of productivity change that can be used with radial and non-radial models for supply chain malmquist index. the supply chain malmquist productivity index (scmpi) can ...

one of the major problems in data envelopment analysis (dea) is to determine the projection of inefficient decision making units (dmus) into the efficient frontier. in conventional dea models, inputs and outputs of inefficient dmus alter arbitrarily for reaching to the efficient frontier. nevertheless, sometimes the ability of dmus is defined and restricted. moreover, there are situations in th...

evaluation of performance and productivity is among the fundamental concepts inmanagement. in order to achieve their goals, organizations must evaluate theirperformance. one of the important stages of performance appraisal is evaluation oforganization’s efficiency. banks, financial and credit institutions are among the mostimportant organizations of every economic system, because every activity...

This paper adopts a two-stage data envelopment analysis to explore the impacts of financial development and bank operating scale on bank efficiencies. The sample comprises unbalanced panel data of 32 Taiwanese listed domestic commercial banks over the period 1998 to 2013. Empirical results show that pure technical efficiency is positively related to financial development, whereas the effect of ...

The after–sales activities are nowadays acknowledged as a relevant source of revenue, profit and competitive advantage in most manufacturing industries. Top and middle management, therefore, should focus on the definition of a structured business performance measurement system for the after-sales business. The paper aims at filling this gap, and presents an integrated methodology for the after-...