even though, to date, a lot of studies have been conducted on the subject of politeness theory, there are very few studies regarding the applicability of this theory to translation between english and persian which shows the reason behind conducting the present study. this study was carried out with the aim of highlighting whether there is any difference between english and persian methods of u...

Purpose: the purpose of the current study was to produce a Model for the Effectiveness of Organizational Excellence and Agility in Urban Management on Physical, Social and Cultural Dimensions of Tehran Khak sefid area:  method: The method of the current study was applied in terms of purpose and in terms of data analysis was mixed research that is both qualitative and quantitative and is a descr...

Background and Objective: The importance of education and its role in achieving modern society goals is clear. Appropriate education and student satisfaction can lead to the development of a modern society.  The Aims of this study was to evaluate the educational service quality gap among students of Shahid Beheshti University of Medical Sciences. Materials and Methods: This cross-sectio...

Background: The quality of services is a comparison of the customer´s perspective (expectations) with what it has received. If the expectations are more than perceptions, the quality of received services is not sufficient based on customer´s view which resulted in his/her dissatisfaction. The present study performed with the purpose of determining the quality of provided and excepted services t...

Background & Objectives: Social accountability in medical education is interpreted as the willingness and ability to adapt to the needs of patients and the healthcare system both nationally and globally. The speed of changes in the health system and the community’s needs has necessitated the training of physicians who are ready to face the problems of the 21st century. Therefore, this study aim...

  Background and Aim: Quality measurement and management has changed to be one of the most important topics in health care today. This study aims to analyze service quality through Importance-performance Analysis tool in selected hospitals.   Materials and Methods : This is an Analytical-descriptive study. Research community was all admitted patients to four hospitals during a specific period, ...

Background & Aims of the Study: The satisfaction of the patients referred to medical centers for the quality of services provided in these centers impacts on continuance of referring. The aim of this study is to evaluate the quality of services provided in these centers and its impacts on patients' satisfaction. In this study, the quality of services is studied from five aspects of confiden...