This paper examines two research questions. Firstly, is a re-engineered company a suitable platform for the subsequent application of TQM principles? Secondly, is BPR an appropriate means to transform an organisation operating along traditional lines into one which is managed using TQM principles? It is argued that these questions have been given scant attention by the academic fraternity. The ...

Business continuity management (BCM) and risk management (RM) processes are very important to current organizations. The former ensures that organizations can limit losses after severe contingencies or disasters. The latter helps organizations identify potential security incidents and adopt the most cost-effective countermeasures. However, current risk management approaches or methodologies do ...

Firms cannot function successfully without managing a host of internal and external organizational and process interdependencies. Part of this involves business continuity planning, which directly affects how resilient a firm and its business sector are in the face of disruptions. This paper presents the results of field studies related to information risk management practices in the health car...

The recent financial turbulences raise questions on how risk analysis is conducted. Regulatory requirements and professional standards have been introduced in the last decade in order to obtain a more reliable internal control on financial reporting process with a new emphasis on business processes. However, there are no standards yet available on how business processes should be captured for f...

Objective Social business is a sub-category of electronic business that seeks social, innovative and cooperative approaches within online markets and also uses social media to attract social partnership and cooperation of such network users to support online purchasing and services. Trust is considered as an effective factor leading to successful social business. Because of the growing populari...

The Internet has been changing the current ways of doing business in traditional firms. Not all the traditional firms show the same enthusiasm in e-business. Some firms’ e-business strategies are more aggressive while other firms’ e-business strategies are more conservative. This study proposes a framework to investigate whether or not the demographic characteristics of top management team (TMT...

Information technology has been considered as both a strategic catalyst and enabler of business process reengineering (BPR). An area of major concern has been the difficulty to convince senior management’s reluctant behavior toward promoting the strategic role of IT in process reengineering. There has been relatively little research on this topic. Furthermore, one common approach might be merel...