نتایج جستجو برای: client satisfaction
تعداد نتایج: 133006 فیلتر نتایج به سال:
The IRI government in recent years has developed and implemented a particular measure titled "clients honour in public sector" based on valued principles and the scientific outcomes of "demoncracy" and customer-orientation". The measure's imprementatin has brought about many achievements. However, lacking right procedures to measure and evaluate its degree of effectiveness resulted in some draw...
The reach and impact of outsourcing is growing fast to include a variety of strategic objectives. Unlike in transactional outsourcing, where the vendor leverages scale economies to provide standardized services at reduced costs of ownership, client satisfaction in strategic outsourcing is contingent on the extent to which the vendor’ service offering is customized to meet heterogeneous, unique ...
BACKGROUND In many healthcare systems, client satisfaction has been considered as an important indicator of primary healthcare quality. Hence communication education might be leading to better quality of family planning services and higher client satisfaction. This study aimed to evaluate to what extent the communication skills training program could improve client satisfaction. METHODS This ...
INTRODUCTION Over the last two decades, while contraceptive use has improved in Ethiopia, the contraceptive prevalence rate remains low. In addition to socio-demographic and cultural factors, the quality of care in Family Planning (FP) services is an important determining factor of FP utilization. However, little research exists on the determinants of quality of care in FP services in Ethiopia....
Women's Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization
The impact of rapid increase in institutional birth rate in Nepal on women's satisfaction and planned future utilization of services is less well known. This study aimed to measure women's satisfaction with maternity care and its correlation with intended future utilisation. Data came from a nationally representative facility-based survey conducted across 13 districts in Nepal and included clie...
Introduction: The family Practitioner and referral system is one of the main programs of the 4th social and economical development plans in health sector. Client satisfaction is a basic index in payment mechanism and performance monitoring process in family practitioner program . This study aimed to determine factors effective in the satisfaction of insured rural population of Sabzevar Unive...
BACKGROUND With an increasing number of institutional deliveries, the Nepalese health system faces a challenge to ensure a quality of service provision. This paper aims to identify the determinants of client satisfaction with maternity care in Nepal using data from a nationally representative health facility survey. METHODS A total of 447 exit interviews, with women who had either recently de...
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