This study explored associations between the five-factor personality traits of human subjects and their feelings of rapport when they interacted with a virtual agent or real humans. The agent, the Rapport Agent, responded to real human speakers’ storytelling behavior, using only nonverbal contingent (i.e., timely) feedback. We further investigated how interactants’ personalities were related to...

The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study aimed primarily to reinvestigate the closing structures of telephone conversation (hereafter abbreviated as TC) in Persian and to discover the common politeness strategies used by native Persian ...

Effective face-to-face conversations are highly interactive. Participants respond to each other, engaging in nonconscious behavioral mimicry and backchanneling feedback. Such behaviors produce a subjective sense of rapport and are correlated with effective communication, greater liking and trust, and greater influence between participants. Creating rapport requires a tight senseact loop that ha...

A considerable body of research has extolled the virtues of establishing rapport in negotiations. Negotiators who are high in rapport tend to be more likely to reach an agreement and more satisfied with the outcome. Although rapport generally has been found to have positive effects in standard negotiation settings, we investigate the effects of rapport in impasse settings, where conflict betwee...

Due to the lack of paralinguistic information, politeness gains a considerable significance in telephone conversations (TCs). The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study intended to primarily investigate the fundamental closing structures ...

Rapport, the feeling of being "in sync" with your conversational partners, is argued to underlie many desirable social effects. By generating proper verbal and nonverbal behaviors, virtual humans have been seen to create rapport during interactions with human users. In this paper, we introduce our approach to creating rapport following Tickle-Degnen and Rosenberg’s threefactor (positivity, mutu...

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