3 The use of social media has significant impact on various areas of society. In the past few years, firms 4 have systematically embraced social media as a major means of communication, collaboration, as 5 well as exploration and exploitation of knowledge. In the practice literature, many claim that social 6 media use increases the competitive advantage and performance of firms. However, eviden...

Decades of research have explored factors that can influence green behavior. However, much less is known about how technology in general, and social technologies in particular can motivate people to participate in green activities. In this paper we describe the goals, design and evaluation of StepGreen.org, a site intended to promote energy-saving behaviors. We present the results of a field st...

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social shaping of technology, we examine how discussions regarding producer-user relations require a degree of greater sophistication as we show how users de...

The articles in this special issue all are based on original fieldwork in China. The authors made presentations on their work in a session at the Society for Applied Anthropology Annual Meeting in Vancouver BC, on March 29, 2006. Since that time we have shared drafts of our manuscripts and integrated our work to illustrate both the diversity of the development enterprise in China and common the...

This chapter presents results from the qualitative field study conducted in a Silicon Valley-based American-Polish start-up joint venture. It investigates the issues of collaboration within one firm that is made up of individuals from two countries that differ dramatically in generalized trust: Poland and the United States. The authors explore differences between thick, knowledge-based forms of...

Data from a field study of 57 technology firms were used to test relationships among physical, human, and social capital to intellectual capital; intellectual capital, in turn, was linked to firm innovation. The results indicate that a firm’s rate of innovation is a function of the level of intellectual capital, which in turn, is predicted based on the level of physical, human, and social capit...

Special acknowledgement and thanks to Christine Evans-Klock for her field research and for providing the data on employment practices in new factories. Helpful comments were provided by