In the past, information systems development methodologies primarily focus on whether the needs of an organization could be met. In recent years, several human-centered systems development methodologies are developed to emphasize both organizational and human needs. In addition to an information system being useful, its usability become a central concern, and user analysis and task analysis are...

Business value from outsourcing is increasingly dependent on how well the relationship between the client and its service provider(s) is managed. This paper analyses the factors that affect outsourcing success in terms of project success, knowledge transfer and sustainability. Data were collected from six businesses in Pakistan representing three outsourcing relationship cases. The findings ind...

One of the most difficult aspects of deriving an information management plan for a large knowledge based enterprise is to determine what information people require to do their various tasks as well as help them expand and update their existing knowledge. Achieving this goal can be time consuming. To speed up and yet effectively define information needs, an electronic survey tool was designed to...

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In this paper, we present our approach to address the OpenLiveQ task at NTCIR-13 [5]. The task is a question retrieval task and can be simply defined as follows: given a query and a set of questions with their answers, return a ranked list of questions. However, there is a “gap” between queries and candidate questions, which is called lexical chasm or word mismatch problem. In our model, we imp...