nowadays, organizations are required to continually find new ways to grow in response to constantly changing challenges. in today’s dynamic work place, successful organizations need employees who do more than their role requirements. employees who perceive unfairness might lessen their extra-role behavior, while on the other hand employees who perceive fairness would want to contribute more to ...

Purpose: Considering the importance of human resource planning for organizational citizenship behavior, the purpose of this study was identify, explain and prioritize human resource planning factors in order to occurrence organizational citizenship behavior by employees. Methodology: The present research was descriptive from type of qualitative-quantitative. The research population in the qual...

the aim of this study was predict organizational citizenship behavior prevalence based on the staff perception of type of organizational structure in fars regional electric and power distribution companies (frepdc). statistical population consisted of the entire staff of fars regional electric and power distribution companies amongst 232 participants selected using random classification method....

this study aims to determine organizational citizenship behavior’s impact on customer loyalty and quality of services. that is to examine, organizational citizenship behavior of nurses and patients (customers) of the kermanshah province hospitals by two hypotheses. population comprised of 1524 nurses which 544 nurses were selected as sample. also sample of same size in a random way in a period ...

this study aims to consider the relationships between job fatigue, organizational citizenship behavior and organizational atmosphere. the evaluation of each variable is a kind of decision making problem which has systematic transaction between variables. so, decision making trial and evaluation laboratory (dematel) is suitable for defining the cause and effect relationships between variables. w...

Received date: 11 September, 2016 Review date: 12 October 2016 Accepted date:13 November 2016 Printed on line: 5 January Purpose: The aim of the current study was to explain the impact of organizational citizenship behavior on organizational agility Customs staff of Zahedan city, the present study in terms of purpose is functional and in terms of collection method of data is descriptive s...

organizational citizenship behavior is defined as completely voluntary behaviors which staffs conducted them beyond their vocation and task expectations and organizational justice is served as how to deal with staff so that they can feel fair action including understanding of justice in payments and equality in organizational procedures and intra-personal behaviors in organization. the principl...