Most companies seek efficient rectification strategies to keep their warranty related costs under control. This study develops and investigates different repair strategies for oneand two-dimensional warranties with the objective of minimizing manufacturer’s expected warranty cost. Static, improved and dynamic repair strategies are proposed and analyzed under different warranty structures. Numer...

In this study, by integrating preventive maintenance (PM) into a two-dimensional warranty region, with customized PM (2D PM) is proposed from the manufacturer’s perspective to reduce cost. The cost of 2D derived. tradeoff between and minimal repair saving obtained choosing proper reliability threshold number PMs, advantage illustrated. Second, post-warranty period, bivariate (BPWM) policy consu...

Abstract: In recent decades, high profits of extended warranty have caused that third-party firms consider it as a lucrative after-sales service. However, customers division in terms of risk aversion and effect of offering extended warranty on manufacturers’ basic warranty should be investigated through adjusting such services. Since risk-averse customers welcome extended warranty, while the cu...

The working cycle of the products can be supervised by sensors and other measuring technologies. This fact means that supervising cycle, manufacturer devise a warranty policy, continuing to supervise post-warranty consumer model maintenance. However, in literature, there is no associated work. Integrating renewing free-replacement (RFRW) number cycles, this paper proposes two-dimensional which ...

For repairable items under the two-dimensional warranty, the manufacturer expenses warranty costs for rectifying the failures occurring over the warranty coverage. Preventive maintenance actions reduce the occurrence intensity of item failures, and hence the warranty cost resulted from corrective maintenance, but bring additional preventive maintenance cost. In this paper, we investigate a peri...

This paper addresses the effect of twodimensional warranty policies on the procedure for forecasting the cost of unreliability. Automotive warranties are characterized by age or time in service and vehicle usage mileage. This paper presents a model where the usage time is a primary variable and the mileage accumulation is estimated from field return data. At each time interval the probability o...

The quality loss function assumes a fixed target and only accounts for immediate issues within manufacturing facilities whereas warranty loss occurs during customer use. Based on the two independent variables, product performance and consumers’ expectation, a methodology to predict the probability of customer complaint is presented in this paper. The formulation presented will serve as a basic ...

Warranty is a powerful implement for marketing strategy that is used by manufacturersand creates satisfaction for consumers by ensuring to compensate for incorrect operation of the product. Warranty serviceresults ina cost named warranty cost for a manufacturer.This cost is a function of warranty policy, regions, and product failures pattern. Since this service coversthe cost of uncertain failu...