نتایج جستجو برای: quality dimensions of services

تعداد نتایج: 21239987  

Journal: :مدیریت فناوری اطلاعات 0
محمد دوستار استادیار دانشگاه گیلان،دکتری تخصصی مدیریت باگرایش رفتار سازمانی،دانشگاه تربیت مدرس،تهران، ایران محمدعلی ولی پور استادیار دانشگاه گیلان،دکتری مدیریت دولتی،دانشگاه آنکارا، آنکارا، ترکیه رضا اسماعیل پور استادیار دانشگاه گیلان، دکتری مدیریت سیستم ها،دانشگاه تربیت مدرس،تهران،ایران مجتبی محمودی کارشناس ارشد مدیریت صنعتی ، دانشگاه گیلان ، رشت ، ایران

information & communication technology(ict) is regarded as a means to rural sustainable development in order to reduce poverty, bridge the digital divide and prevent the migration of people from rural areas to cities. to achieve these goals and to deliver governmental services and other essential services needed by rural communities, ten thousand rural ict centers with an investment of $ 280 mi...

پایان نامه :دانشگاه امام رضا علیه اسلام - دانشکده ادبیات و علوم انسانی 1393

this thesis is about the effect of self-confidence and educational motivation on oral translation quality.

Journal: :iranian journal of nursing and midwifery research 0
zohreh oliaee alireza jabbari soheila ehsanpour

abstract background: quality of care is of great importance in health services as these services have the important mission to preserve health, and to give care to the society. the present study aimed to investigate the quality of midwifery services from the viewpoint of the clients, under coverage of health care centers in isfahan, through servqual model. materials and methods: this descriptiv...

Introduction: Developing a system of higher education regardless of increasing the quality will bring about outcomes such as academic failure, scientific dependency, brain drain, lack of entrepreneurship and poor knowledge generation. Considering the importance of educational services quality, the aim of this study was to evaluate the quality of educational services from the viewpoints of healt...

آیت اللهی, جمشید , آیت اللهی, فاطمه , شریفی, محمدرضا , مرجانی, نرجس ,

Introduction: According to modern approaches to management, quality is described as consumer’s requests. Thus, recognizing consumers’ perceptions of service quality is one of the first basic steps in formulating any quality improvement program. The objective of this study is assessing the consumers' perceptions of quality in Educational Services at Yazd University of Medical Sciences. Methods: ...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شیراز - دانشکده زبانهای خارجی 1389

the aim of the present study was to investigate the frequency and the type of discourse markers used in the argumentative and expository writings of iranian efl learners and the differences between these text features in the two essay genres. the study also aimed at examining the influence of the use of discourse markers on the participants’ writing quality. to this end the discourse markers us...

احمدی کهنعلی, رضا, بنگلی, آذر, حسینیان ندوشن, سید کمال,

Introduction: Hospitals play an important role in providing the health care services. Therefore, evaluation of service quality is worthy of considerable attention. Based on the models in the existing literature, this paper presents a framework for measuring the hospital service quality. It also employs AHP to prioritize the patients’ expectations of service quality. Methods: The presen...

Background: Determining quality requirements and quality dimensions is one of the most reliable ways of providing high quality services. The objective of the present study was to investigate the association between quality requirements and quality dimensions according to the points of view of physicians, nurses, and patients. Materials and Methods: This descriptive study was carried out in h...

Journal: :health scope 0
seyed mehdi tabatabaei department of midwifery, pregnancy health research center, nursing and midwifery school, zahedan university of medical sciences, zahedan, ir iran; department of midwifery, pregnancy health research center, nursing and midwifery school, zahedan university of medical sciences, zahedan, ir iran. tel: +98-5433438801, fax: +98-5433438800 fateme behmanesh pour department of midwifery, pregnancy health research center, nursing and midwifery school, zahedan university of medical sciences, zahedan, ir iran sedighe share mollashahi department of maternal and child health, sistan and balouchestan provincial health center, zahedan university of medical sciences, zahedan, ir iran zahra sargazi moakhar department of maternal and child health, sistan and balouchestan provincial health center, zahedan university of medical sciences, zahedan, ir iran maryam zaboli department of maternal and child health, sistan and balouchestan provincial health center, zahedan university of medical sciences, zahedan, ir iran

conclusions the quality gap in the services provided by maternity units showed that these units are not able to meet pregnant women’s expectations completely. the negative quality gaps can be used as a guideline to improve the maternal health care quality and reduce maternal mortality, particularly in high-risk women such as those living in rural areas. results there was a negative gap in all d...

Journal: :international journal of health policy and management 2014
ali vafaee-najar zohreh nejatzadegan arefeh pourtaleb shahnaz kaffashi marjan vejdani

background following the implementation of family physician plan in rural areas, the quantity of provided services has been increased, but what leads on the next topic is the improvement in expected quality of service, as well. the present study aims at determining the gap between patients’ expectation and perception from the quality of services provided by family physicians during the spring a...

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