the need to develop the required human resources in the tourism industry has become imperative as a consequence of rapidly changing technology and dynamic changes in the international tourism market. and in this regard the role and commitment of the top management towards developing the human resources cannot be undermined. a study has been conducted to assess the perception of the top manageme...

Our society has evolved through the product economy and the service economy to the experience economy. Due to this fact the value of a travel product, nowadays, is far beyond the goods and services. Experiences are driving the travel industry and make the travel product more and more diverse. Moreover, not only the travel experience itself, but also an experience of buying a travel package beco...

This study is amongst the first applications of digital business models (BMs) research to travel industry. A systematic and comprehensive taxonomy BM configurations in industry developed, supported by examples real-world companies. Based on qualitative research, 53 BMs are identified classified based primary value drivers, including 10 novel that absent from previous studies. The paper contribu...