This paper is drawn from the use of data envelopment analysis (DEA) in helping a Portuguese bank to manage the performance of its branches. The bank wanted to set targets for the branches on such variables as growth in number of clients, growth in funds deposited and so on. Such variables can take positive and negative values but apart from some exceptions, traditional DEA models have hitherto ...

the present research is seeking to assess the technical efficiency of bank sepah branches (in tehran province) and to identify the factors which exert influence on it. data over the period 2005-2007 relating to 52 different branches of tehran province sepah bank. in order to do this, the estimated stochastic cost function with the use of maximum likelihood (ml) method has been exercised in this...

Performance evaluation has been developed in the form of management schools along by managerial thought development. Banks and financial institutes are one of the most important economic sections to each country which by receipts and payments directing and organizing facilitate business and commercial transactions and develop markets and economic growth and as the main pillars in directing and ...

Due to its role in the identification of inefficient branches and deciding the consistency of their activities, evaluating the performance of a bankchr('39')s branches is one of the most important decisions in the field of development and regulation of branch network. In this paper, the satisfactory functions based on game theory strategies have been utilized in order to evaluate the individual...

today service organizations operate in highly dynamic and competitive environment where improving performance depends on effective utilization of intangible assets. accordingly, this study investigated the intervening role of social capital in the effect of social media assimilation on the quality of organizational knowledge and innovational performance. this study has been done in a sample of ...

Nowadays, the great benefits of cloud computing have dramatically increased the number of e-banking users. Hence, the competition in the banking industry has boosted and managers need to evaluate their branches on a regular basis. To this end, this study aims to evaluate cloud-based banking systems based on the Quality of Service (QoS) attributes using the Dynamic Network Data Envelopment Analy...

Today, banks, as intermediaries, seek to attract and allocate resources to obtain greater benefit. Therefore, the bank assessment is considered as an important subject in the banking industry. Data envelopment analysis is an effective technique in evaluating the efficiency of decision-making units. There are factors among banking indices (such as receivables from resource allocation) that are i...

banks as the most important financial institutions play a great role in the iranian economy and increasing their economic efficiency is the main objective of the banks. this paper aims to evaluate performance of 25 branches of the agricultural bank of alborz province in 2012-13. to this end, data envelopment analysis technique was applied. the results indicated that the average technical effici...