The article discusses the methodological potential of fiction in developing professional and communicative competencies of Hospitality students based on interdisciplinary approach. The study focuses on the most actual aspects of speech culture and describes the ways of developing professionally oriented communicative competencies and the basics of professional speech training of bachelors in th...

The main objective of this research project is to evaluate the extent to which business communication could contribute to an effective IT service management. In addition, this project intends to clarify the entire role of business communication in terms of organizing the information technology into the value chain of IT service providers. Two research questions are derived from the research mod...

In this paper we analyse how different communication media affect, restrict and facilitate business actions. This paper aims to attain a further understanding of what consequences decisions about offering or relinquishing a certain medium would have for the company and its customers. We are also interested in finding feasible ways to make such analyses of business actions and communication medi...

Business information systems have radically transformed business processes with the emergence of new digital communication forms. However, employees still communicate verbally and on paper as well. This study analyses internal and external communication of three business units through an analysis of 60 to 150 communication genres in each. According to the results, 51% to 59% of internal stored ...

The development of information and communication technologies, which has been inspired by the advance of computer hardware and software solutions, has influenced the improvement of organizational management and business activities. Software solutions on the contemporary market provide a wide range of options designed to improve organizational communication and business and financial activities....