The OpenID Foundation (OIDF), is an international non-profit organization of individuals and companies committed to enabling, promoting and protecting OpenID technologies. Currently OIDF is finalizing the third generation of OpenID Single Sign-On protocols under the brand name ”OpenID Connect”. In parallel with this effort OIDF has also launched Working Groups for solving other problems that ar...

This study examines the impact of organizational factors on employee knowledge sharing in Internet service provider companies Pakistan. The hypothesis is supported by data which collected 274 respondents, questions filled middle to top management level from internet services focused such as Cyber Private Limited, PTCL, Wateen Telecom Storm Fiber, Connect, Multinet Pakistan Fiber Link, World Cal...

Cloud computing infrastructures enable companies to cut costs by outsourcing computations on-demand. However, clients of cloud computing services currently have no means of verifying the confidentiality and integrity of their data and computation. To address this problem we propose the design of a trusted cloud computing platform (TCCP). TCCP enables Infrastructure as a Service (IaaS) providers...

In today’s global economy context, since companies rely heavily on their information systems to delivery services to their Customers, any downtime can have serious impacts on their business. At the same time, the traditional approach of measuring the availability of only systems and components is no longer sufficient and must give way to a more comprehensive measurement that takes account of th...

In recent studies, there has been much interest in knowledge sharing between the service receiver and provider through an outsourcing partnership and its effect on Information Systems (IS) outsourcing success. This study examines the relationship between knowledge sharing and outsourcing success. The effect of the ability of the service receiver to absorb the needed knowledge and of companies t...

Cloud computing has gained much popularity recently, and many companies now offer a variety of public cloud computing services, such as Google AppEngine, Amazon AWS, and Microsoft Azure. These services differ in service models and pricing schemes, making it challenging for customers to choose the best suited cloud provider for their applications. This paper proposes a framework called CloudCmp ...

Many companies work hard to ensure that service representatives are friendly when interacting with customers. Friendliness, however, is not always enough; customers must believe that service employees are not just acting out a friendly role. In our study, we extrapolated this idea to web-based support services. Integrating IS and marketing perspectives, we suggested that user judgment of human ...

The concept of outsourcing has its roots in the manufacturing industry where products are often assembled using standardised components produced by partnering companies. However, driven by information technology, services today are also subject to standardisation and subsequently more and more examples of service outsourcing can be observed in practice. The outsourcing process in general requir...

The management of today’s service level agreements on the cloud market is often nontransparent and inefficient for the customer and the provider. However, service level agreements are crucial for establishing trust between all participants, especially for companies whose success depends on the purchased cloud service with its appropriated service quality. This thesis aims to improve the current...

Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.   Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...