BACKGROUND The breaking and receipt of bad news is little referred to in the mental health literature, particularly from a service user perspective. AIMS This project aimed to gain understanding of service users' experiences of receiving good and bad news from mental health professionals. METHOD Ten semi-structured interviews were conducted in which mental health service users recounted key...

UNLABELLED Communicating "bad news" to patients and their families can be difficult for physicians. OBJECTIVE This qualitative study aimed to examine residents' perceptions of barriers to delivering bad news to patients and their family members. DESIGN Two focus groups consisting of first- and second-year medical and surgical residents were conducted to explore residents' perceptions of the...

Forecasting is a strategy for delivering bad news and is compared to two other strategies, stalling and being blunt. Forecasting provides some warning that bad news is forthcoming without keeping the recipient in a state of indefinite suspense (stalling) or conveying the news abruptly (being blunt). Forecasting appears to be more effective than stalling or being blunt in helping a recipient to ...

When physicians lack proper training, breaking bad news can lead to negative consequences for patients, families, and physicians. A questionnaire was used to determine whether a didactic program on delivering bad news was needed at our institution. Results revealed that 91% of respondents perceived delivering bad news as a very important skill, but only 40% felt they had the training to effecti...

Breaking bad news is quite often not done in an effective manner in clinical settings due to the medical staff lacking the skills necessary for speaking to patients and their families. Bad news is faced with similar reactions on the part of the news receiver in all cultures and nations. The purpose of this study was to explore the perspectives of Iranian nurses on breaking bad news to patients ...

Information often comes as a mix of good and bad news, prompting the question, "Do you want the good news or the bad news first?" In such cases, news-givers and news-recipients differ in their concerns and considerations, thus creating an obstacle to ideal communication. In three studies, we examined order preferences of news-givers and news-recipients and the consequences of these preferences....

Social media has become prominently popular. Tens of millions of users login to social media sites like Twitter to disseminate breaking news and share their opinions and thoughts. For businesses, social media is potentially useful for monitoring the public perception and the social reputation of companies and products. Despite great potential, how bad news about a company influences the public ...

Although collective turnover is widespread, its consequences have seldom been studied. We focus on an extreme case collective turnover after a merger between privately held firms, and argue that a cascade of exits triggers a loss of confidence in the firm, leading to subsequent exits. We show that it is not the loss of proficient talent that is a key signal of the loss of confidence, instead, i...