Supply chain integration nowadays is considered an important approach to building and sustaining competitive advantages. Many previous empirical researches have investigated trust and power between suppliers and customers, yet, the effects of trust and coercive power on supply chain integration are still largely unknown. This study investigates trust, coercive power and their interaction and th...

The accreditation systems of the United States, Canada, and Australia have been restructured to reflect the adoption by health services of the industrial model of continuous quality improvement. The industrial model of quality makes assumptions about management structures and the relation of process to outcome which are not readily transferable to the assessment of quality in health care. The a...

Current quality assurance approaches will not be adequate to satisfy the needs for quality in the next decade. Quality management science (QMS), as evolving in industry today, provides the dynamic framework necessary to provide continuous improvement of quality. QMS emphasizes the importance of defining quality goals based on the needs and expectations (implied needs) of customers. The laborato...

Purpose: As a result of increasing competition, organizations have realised the importance of using technological advances in bringing about continuous improvement in quality, thereby securing increased customer satisfaction and loyalty as well as sustainable development. This study aims to assess managerial perceptions of the extent and nature of monitoring and controlling quality (competitive...

In order to achieve an incremental improvement through institutional review, educational organisations must consider supporting management strategies to assist in the review process. Integrating TQM into the institutional review process can lead to success in linking the vision and mission of an educational agency to its management and operational strategies. This paper describes the theoretica...

The purpose of this study is to investigate the relationship between the total quality management (TQM) practice and the continuous improvement of international project management (CIIPM) practice. Based on a literature review and qualitative interviews with TQM and project management experts, four hypotheses are posed on how TQM elements affect CIIPM. A cross-sectional survey collected from ov...

Background & Aims: Nowadays, new attitudes of clients, patients and students toward the quality of health care services, have led to unifying different systems in educational centers, which has been recognized as quality management system. The ISO standard series have created systems that integrate intra and inter organization processes to improve the quality of health services. The aim of the ...

For efficently caching mixed-media, this paper discusses several network-adaptive cache management schemes. Considering the characteristics of different types of media, we first proposed a multi-level page-size management scheme. Then, a media-characteristic-weighted replacement policy is presented to improve the hit ratio of mixed media including continuous and non-continuous media. Lastly, a ...