in this article we are going to investigate effect of factors effect turnover intention. population is all of employees of education administration of kurdistan province and sample includes 140 people of this population which were selected randomly. competitiveness questionnaire of brown et al.(1198), self efficacy of jones (1986), effort of brown and leigh(1996), performance of babin and boles...

The purpose of this study was to do an empirical study on the service sector to investigate the effect of brand identity on brand performance and employees’ job satisfaction with the intermediating role of organizational confidence, using Buil et al. (2015) model. In this model, the effect of brand identity on brand performance and employees’ job satisfaction is investigated both directly and i...

leaders failure in correct evaluation of feelings and emotions of employees, may act as a barrier in achieving organizational goals. therefore it is important to pay attention to job and contextual performance arising from positive behaviors such as cooperation and effort of employees. moreover, employees’ training is usually focused on recognition teaching, and less on emotional- social aspect...

Increasing diffusion of self-service technologies (SSTs) on the points of sale impacts on traditional retailing from several perspectives. For instance, SSTs have direct effect on front-line employees. Indeed, they may cause a potential reduction in personal contacts with clients, reduction of workers, modifying the job conditions and so on. To date, the effect of SSTs on the points of sale has...

In this paper, the primary objective was to discuss the link between human resource capacity building and job performance by reviewing current literature on the subject. The review considered the aspects of capacity building that deals with the training and empowerment of individual employees in order to improve their job performance. Finding from the review indicated a strong link between huma...

Individual and Job-Based Determinants of Performance Appraisal: Evidence from Germany We investigate the use of performance appraisal (PA) in German Firms. First, we derive hypotheses on individual and job based determinants of PA usage. Based on a representative German data set on individual employees, we test these hypotheses and also explore the impact of PA on performance pay and further ca...