Quality and continuous improvement are important organizational goals for businesses which strive for excellence, yet the role of human perceptions in the success of such systems has been largely unexplored by previous research. Several factors are thought to influence the employee’s viewpoint on quality climate within a work environment. One of these factors is the level of trust employees hav...

Collaborative governance constitutes an aspiration in both the study and practice of public management. In this endeavour, trust is intangible resource that gets special relevance, because it assumed order to foster participation different actors policies necessary acknowledge value their contributions. While literature on citizen collaborative government programs large, works about intra-organ...

Employees' level of trust in leaders has long been deemed an important key to successful organizational dynamics and performance. Utilizing survey data, the current study investigates differences in levels of trust between one's immediate manager and the organization's top leadership, the impact of individualism/collectivism on these levels of trust, and the influence of leader-follower distanc...

CONTEXT Management of health care organizations based on employee's mutual trust will increase the improvement in functions and tasks. AIMS The present study was performed to investigate the relationship between organizational trust and the nurse administrators' productivity in educational health centers of in Health-Education Centers of Isfahan University of Medical Sciences. SETTINGS AND ...