نتایج جستجو برای: service marketing

تعداد نتایج: 375937  

ژورنال: مدیریت سلامت 2018

Introduction: The mixed marketing is an important issue in healthcare sector and is essential to healthcare provider organizations for survival in the contemporary era to have more market shares, revenue and to increase customer service efficiency and effectiveness. The purpose of this article to provide a practical model of the factors influencing the marketing mix in the health care services ...

2014
Carlos Diaz Ruiz Christian Kowalkowski Carlos A. Diaz Ruiz Carlos A. Diaz

A central question in industrial marketing is whether the form in which the external environment of a firm is represented influences the marketing strategy. This influence has been studied generally through case study research, and quantitative evidence is limited. In response to this limitation, this paper reports on a quasi-experiment investigating whether market representations have a constr...

سبحانی فرد, یاسر, چراغعلی, سعید,

Concepts of service quality and customer satisfaction as the most important problem in the theory and practice of marketing concepts are The article seeks to develop a scale to measure service quality and customer satisfaction is of SAIPA And creating a structural model of the relationship between the variables is tested. The research Saipa customers and employees have been The sampling was don...

The today's business environment is so dynamic and complex and this conditions became made even more complicated when economic depression has shaded the economy and the production and service sectors are in the grip of the depression. In the situation the firms are under the depression, to adopt marketing strategies that can help them improve their performance by focusing on optimization opport...

2013
Vojko Potočan

The primary role of marketing within the competitive advantage is innovation. The customer value-based differentiation strategies will drive the company’s market research efforts, its selection of target markets, its product development processes, its market communications programs, and its delivery processes. These processes require many specific capabilities that enable the firm to carry out ...

With the advent of digital marketing and the subsequent emergence of social networks such as Facebook and Instagram, as well as the emergence of entities called influencers on these networks, numerous subcategories have arisen to optimize marketing activities with the purpose of having a larger, more effective, more targeted audience aiming at lowering the cost of advertising for businesses and...

2003
Stephen L. Vargo Robert F. Lusch

Marketing inherited a model of exchange from economics, which had a dominant logic based on the exchange of “goods,” which usually are manufactured output. The dominant logic focused on tangible resources, embedded value, and transactions. Over the past several decades, new perspectives have emerged that have a revised logic focused on intangible resources, the cocreation of value, and relation...

2013
Donald J. Kridel Daniel R. Dolk David Castillo

Recommender systems (RSs) have become a familiar artifact in cyberspace as a vehicle for increasing revenues while deepening customer loyalty and satisfaction. Typically RS are developed in house by companies with a large product line and customer base. However, the structure of RS is often straightforward, and effective systems can be developed at relatively low cost, and thus offered as a mar...

1989
John T. Mentzer Roger Gomes

This article contends that current discussion and research into the role of physical distribution service in the marketing miz are hampered by a lack of consistent definition of the concept ofphysical distribution service and its component dimensions. In order to clarify this concept, prerequisites for a theoretically meaningful understanding of physical distribution service are presented and s...

2002
Christopher Ververidis George C. Polyzos

Considering the recent convergence of computing and telecommunications technologies with the tremendous success of the Internet, the World Wide Web, and Mobile Communications, the next step is expected to be the Mobile Web. The main promise of the Mobile Web is to satisfy user needs for anywhere, anytime access to information and services, including Location Based Services (LBS). This paper pre...

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