In the present time, evaluating the performance of banks is one of the important subjects for societies and the bank managers who want to expand the scope of their operation. One of the non-parametric approaches for evaluating efficiency is data envelopment analysis(DEA). By a mathematical programming model, DEA provides an estimation of efficiency surfaces. A major problem faced by DEA is that...

Productivity growth and efficiency improvements are the major sources of economic development. Pure efficiency, scale efficiency, and technology are basic factors, and rules and regulations and balance are recently known factors affecting the productivity growth. This paper focuses on the effect of manpower ethics and physical space facilities of bank branches as two factors affecting the Malmq...

The purpose of this study was to do an empirical study on the service sector to investigate the effect of brand identity on brand performance and employees’ job satisfaction with the intermediating role of organizational confidence, using Buil et al. (2015) model. In this model, the effect of brand identity on brand performance and employees’ job satisfaction is investigated both directly and i...

Decision making tools and architectures of nowadays consist an effective way of extracting useful information from complex data domains. A decision making scheme is presented here, combining fuzzy cluster analysis and TDIDT (Top Down Induction of Decision Trees) algorithms. Cluster analysis is primarily used by applying fuzzy C-means, in order to group uniform data sets stored in databases as a...

This paper proposes a method for ranking decision making units (DMUs) using some of the multiple criteria decision making / multiple attribute decision making          (MCDM /MADM) techniques, namely, interval analytic hierarchy process (IAHP)          and the technique for order preference by similarity to an ideal solution (TOPSIS).          Since the efficiency score of unity is assigned to ...

this paper proposes a method for ranking decision making units (dmus) using some of the multiple criteria decision making / multiple attribute decision making          (mcdm /madm) techniques, namely, interval analytic hierarchy process (iahp)          and the technique for order preference by similarity to an ideal solution (topsis).          since the efficiency score of unity is assigned to ...