Purpose: This paper tried to identify and determine nine factors in EFQM Business Excellence Model for public libraries of Khuzestan province as pilot study of public libraries in Iran. Results could provide appropriate and applicable model for the evaluation of quality services in these libraries. Methodology: This research was performed with the mixed method structure (in two qualitative a...

Background and Aim: Information is a factor for organizations success and organizations try to stay in this competitive world. In each organization, there are sections that have special role in information aspect in hospitals and healthcare centers, this role is for medical record section which organizes all of the patients' health care information. Paying attention to function quality in this ...

Introduction: Today, with development of technology and the important role of human resources in the workplace serious attention is paid to the important role of HSE management that has a significant impact in immunization of workplace.In the past decade, the organizations' and researchers' attention have been increased in studying and applying the EFQM model. This model provides a comprehensiv...