Employee portals are utilized by many companies to improve information exchange and communication between their employees as well as to better support business processes. Assessing the benefits of employee portals has become important, owing to limited IT budgets and the need to justify investments in portals. In this paper, we propose a conceptual model for measuring the effectiveness of emplo...

The present research-in-progress makes significant contribution to the research in the e-enabled supply chain management (eSCM) area by extending the DeLone and McLean information systems success model and e-commerce success model to an eSCM success model. It also extends the earlier Mahmood et al. (2005) eSCM success model by incorporating the service quality construct introduced in the DeLone...

Evaluation of the success of professional virtual communities (VCs) has been the focus of many organizations. However, there are still few empirical studies conducted to examine online knowledge sharing behavior that has been thought as the most important element for VC success. In this study, by integrating two schools of thoughts (trust theory and self-efficacy expectation) with IS Success Mo...

Online communities have become quite popular, and both practitioners and researchers have focused on the determinants of and the evaluation of online community success. The success of online community is not only embodied in the usage but also on the members’ intention to stick with the community over time. Based on the updated DeLone and McLean’s IS Success Model, and incorporating the theory ...

IT use is a primary concept that should be clarified carefully since it is a major concept in several existing IS theoretical models such as the Technology Acceptance Model, Task-Technology Fit, and IS Success model. Unfortunately, most studies define this concept too simply. This can constrain our understandings of IT impacts. Therefore, it is necessary to conceptualize IT use and explore its ...

Broadly, telemedicine refers to the use of information and telecommunication technologies to distribute information and/or expertise necessary for healthcare service provision, collaboration and/or delivery among geographically separated participants, including physicians and patients. Evaluation of telemedicine systems success or effectiveness is a fundamental challenge to healthcare organizat...

This study predicts end-user satisfaction on Facebook through two constructs: perceived ease-of-use and perceived usefulness. Usefulness was operationalized to reflect the perception that the site is helpful for friendship maintenance and social surveillance. The results show that Facebook users perceive the site to be both easy-to-use and useful. Perceived ease-of-use and perceived usefulness ...

The purpose of this paper is to compare and evaluate the validity of Information systems (IS) success models such as DeLone and McLean’s (1992), Seddon’s (1997), and DeLone and McLean’s (2003) IS success models for an e-government application called the Online Public Grievance Redressal System (OPGRS) in context of India. The paper also provides an integrated model of IS success based on the co...