نتایج جستجو برای: perceived quality of services
تعداد نتایج: 21238106 فیلتر نتایج به سال:
Background Disinvestment from inefficient health services may be a potential solution to rising healthcare costs, but there has been poor uptake of disinvestment recommendations. This Australian study aims to understand how health professionals react when confronted with a plan to disinvest from a health service they previously provided to their patients. Methods This ...
Introduction: One of the factors that increases competitive ability is to improve the quality of presented service in organizations such as hospitals. Providing superior services through maintaining high quality is a prerequisite for the success of service organizations. The SERVQUAL model is one of the most commonly used tools for measuring service quality satisfaction. So the aim of this stud...
چکیده ندارد.
background: nurses are responsible for maintaining and improving the health and quality of life of patients. therefore, it is important to assess the quality of life of nurses in order to improve it. quality of life is affected by many variables and among them burnout, perceived social support and psychological hardiness are the leading ones. this study aimed at predicting the quality of life ...
background & aim: assessment of quality of life(qol) is one of the most active areas in modern studies. qol is a term to describe individuals' health and affective, social and physical wellbeing and also to demonstrate their ability for accomplishing daily routine tasks. this study aimed to compare qol domains in fertile and infertile women. method & materials: forty-four infertile women referr...
background: service quality is perceived as an important factor for developing patient's loyalty. the aim of this study was to determine the hospital service quality from the patients' viewpoints and the relative importance of quality dimensions in predicting the patient's loyalty. methods: a cross-sectional study was conducted in 2010.the study sample was composed of 943 patients selected from...
introduction: many organizations, especially service oriented ones, relative to their goals and mission, have a special view towards quality phenomena and its management. methods: this paper analyzes medical service quality in one case the internal section of shaheed rahnemoon hospital based on the basis of gap analysis model and servqual technique. a questionnaire was designed and applied to m...
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