نتایج جستجو برای: personnel control and customer behavior analysis

تعداد نتایج: 17512646  

2001

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پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شهید مدنی آذربایجان - دانشکده ادبیات و علوم انسانی 1391

abstractof two mcall programs introducing 100 vocabulary items through two im the researcher of the present study was intrigued to compare the effects age modalities (pictures and streaming video) with those of a conventional method (teacher instruction) in an efl context. she set out to investigate whether such multimedia environments could provide a more effective environment for vocabulary...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه فردوسی مشهد 1388

two groups of students were assigned as experimental and control ones, and were given instruction on directed reading-thinking activities and after some treatment, they were post-tested. although the initial pre-test did not show any significant differences, the final post-test result revealed that the cooperative reading comprehension helped the experimental group. the cooperative students’...

ژورنال: :فصلنامه علمی-پژوهشی مدیریت دولتی 2011
سیدمهدی مصطفوی

this study is aimed at exploring the determinant factors and hence developing dimensions of customer satisfaction for public and private banks. two-stage factor analysis was computed to arrive at the dimensions of customer satisfaction. the study revealed five dimensions of customer satisfaction for public and private banks respectively. those are:service orientation, diligence, adherence, valu...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه سمنان 1388

abstract recent studies suggest that prelistening activities play an important role in the development of listening comprehension (e.g. long 1990;chiang and dunkel 1992; schmidt-rinehart 1994; jensen and hansen 1995; robinson et al., 1995; buck, 1995; foster and skehan,1996; teng 1996; robinson, 2001; chang and read 2006). in line with previous studies and to shed light on a new aspect of sche...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه ارومیه 1377

fuzzy logic has been developed over the past three decades into a widely applied techinque in classification and control engineering. today fuzzy logic control is one of the most important applications of fuzzy set theory and specially fuzzy logic. there are two general approachs for using of fuzzy control, software and hardware. integrated circuits as a solution for hardware realization are us...

Journal: :مهندسی صنایع 0
seyedeh elaheh abbasi department. of industrial engineering عبداله آقائی department. of industrial engineering mahboubeh fazlali research and development department of mapna group

the organizations use all appropriate tools to improve their service to the customers. the detection of especial customers and the forecast of their behavior undoubtedly can play an important role in improvement of service. in this paper, a new statistical method called the mahalanobis taguchi system has been used for this purpose. this method is used for the analysis of real data of an insuran...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - دانشکده منابع طبیعی و علوم دریایی 1388

this research was conducted in two protect and destroy region in the middle zagros, in illam province. in order to identification of ecological species group and evaluate density of regeneration, effect of many factors such as protection, vegetation, physiographic factors, physical and chemical properties of soil in study locations were studied. to achieve these purpose number of 54 plots using...

2015
Wan Tong

LAPLAND UNIVERSITY OF APPLIED SCIENCES-School of Business and Culture Degree programme: Business Management Writer: Wan Tong Thesis title: Analyzing the relationship between Customer Satisfaction and Customer Loyalty Case: Ritz-Carlton Guangzhou Pages (of which appendices): 51 (8) Date: 10 February, 2015 Thesis instructor: Marita Wahlroos This research aims to analyze the relationship between c...

Many studies suggest customer behavior is both functional and good-mannered way during the exchange process, but there is evidence that shows customers sometimes do dysfunctional behaviors and impose problems for organizations, employees and even other customers. Dysfunctional customer behavior is influenced by various factors. According to the role and importance of the customer in the surviva...

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