The maturity model in Information Systems (IS) research continues to grow in popularity, as an approach to evaluating and improving an organization's capabilities. In recent years, numerous maturity model contributions have been made; for example, in the areas of IT/business alignment, project management, and information life cycle management. However, concerns are expressed in the literature r...

today, information technology services are considered as valuable resources in all areas. for making information technology management processes purposeful and efficient in different organizations – as a competitive and strategic advantage (especially in organizations responsible for health care services) – it is necessary to recognize the level of maturity of the organization and review its pr...

The SEI’s Capability Maturity Model for Software has popularized the notion of measuring the software process maturity of organizations. ISO’s SPICE project is currently creating a set of international standards for software process management that harmonize existing approaches. One of the objectives is to create a way of measuring process capability, while not using a specific approach such as...

This paper is based on the application of the People Capability Maturity Model (CMM) to the Foundation Bruno Kessler (FBK), a research centre located in Trento (Italy). People CMM is a framework to study the level of maturity of an organization in order to improve workforce's development and to help management to define people's capabilities in the organization. The project is an ongoing projec...

The SEI’s Capability Maturity Model for Software has popularized the notion of measuring the software process maturity of organizations. ISO’s SPICE project is currently creating a set of international standards for software process management that attempts to harmonize existing approaches. One of the SPICE objectives is to create a way of measuring process capability, while not using a specifi...

In this era of global competitiveness, countries are encouraged to provide services through Information and Communication Technologies (ICT) in order to provide better services to their citizens. Government agencies have to promote citizens‟ empowerment, improve service delivery, strengthen accountability, increase transparency, thereby improve governance efficiency. Many countries have been pr...

Business process management maturity model enables description of ''as-is'' enterprise’s state, from the perspective of process management maturity. In the hart of this model there are five factors or levers, critical for successful business process management implementation. These factors are: strategic alignment, process management, methods and technology, employees and business culture. Ment...