Online electronic services, like inquiry possibilities which are made available for citizens and businesses by administration authorities are one proof of changes in the public sector because of modern information and communication technologies. EGovernment includes all governmental measures at all levels for qualitative improvements in citizen's different spheres of life, in businesses and for...

This paper studies the relationship between monetary incentives to encourage citizens’ contributions to a social good (voting, charity donation, etc.) and the society’s consideration for that good in the presence of social signaling. We establish that, no matter how much citizens value the social good, low incentives (or disincentives) may emerge as the unique majority voting outcome when conce...

Over the past decades, the citizen–government relationship has changed. Citizens transitioned from traditional communications to interactions through e-government systems. While e-government systems expenditures increased, citizens’ trust in e-government systems was a challenge. Moreover, although the role of information quality (IQ) as a contributor to trust in information systems (IS) receive...

This study brings to attention distinct characteristics of government-citizen relationships that should be addressed when modeling citizens' G2C service usage behavior and calls for an e-government user acceptance model. Earlier studies on G2C service adoption have shown that private sector-oriented models can result in inconsistent findings when applied to different service types or circumstan...

abstract the structural and functional changes of social and political systems have led to the establishment of different grounds in administrating urban affairs. the formation and role attribution to different actors of urban ground, including government, people, civil and legislation institutions, etc, have caused the development of counter and bilateral duties and tasks between the citizens ...