this research has done in order to identifying the human resource performance key indicator; qom province electricity distribution company with regard to integrated balanced scorecard approach of human resource and analytic hierarchy process .the research method of the article is descriptive and library field data collecting. balanced scorecard (bscj translated the company visions and strategie...

This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strat...

Global competitive pressures shape an enterprise’s focus on strategic management systems, and in particular the Balanced Scorecard; this shift suggests that global companies adopt a handful of management best practices, most of which originate in the West. Divergence factors such as national culture, leadership styles and human resource management practices underscore the trend towards converge...

This study aims to verify the influence of balanced scorecard implemented by Taiwan LED-listed companies on the accumulation of the intellectual capital with organizational commitment as an interference variable, management of human resource, finance, production and marketing departments and staff of production departments as research subjects. This study uses simple random sampling to select s...

The present research develops and illustrates a Balanced Scorecard control framework for the assessment of Enterprise Resource Planning (ERP)/e-commerce system implementation. We apply and follow ERP implementation evaluation framework (Sarker & Lee, 2000) in assessing ERP/e-commerce system implementation with the business process reengineering. An actual case analysis of middle-sized manufactu...

Objective: The purpose of this study is to provide a dynamic system model for modeling the growth and learning perspective of a manufacturing company. The main focus of the model is on the company's human resources management process.   Methods: In this study, an approach based on dynamic simulation has been proposed to evaluate the human resource condition. In order to do that, the researchers...

Purpose – The purpose of this paper is to focus on one strategy known as “The Balanced Scorecard”, discussing the growing importance of balanced scorecard performance systems, exploring issues that organizations face in building and implementing scorecard systems, and sharing lessons learned from Australian organizations that have taken the balanced scorecard journey. Design/methodology/approac...

The management of Enterprise Resource Planning (ERP) Software includes two main tasks: the implementation and the use of this comprehensive software. The Balanced Scorecard, a framework originally developed in order to structure the performance measurement of an enterprise or a department, can be used for the evaluation of these tasks. Adapting the approach of the Balanced Scorecard and adding ...

The Balanced Scorecard is a management tool that supports the successful implementation of corporate strategies on the basis of performance indicators linked with causal chains. It has been discussed and considered widely both in practice and research. By linking operational and nonfinancial corporate activities through causal chains to the firm’s long-term strategy the Balanced Scorecard allow...