the main objective of the paper is to investigate customer treatment, financial efficiency and supporting customer services with modern banking technology in financial institutions. the customer orientation and business performance of financial institutions targets customer services to maintain long term mutual relationships. the findings of the study has direct practical relevance for the bank...

companies strive to improve market share, grow corporate profit, and gain strategic advantage. in order to achieve these goals, supply chain competency must be placed at the heart of a company’s business model. using e-commerce and information and communication technologies (ict) in today’s changing demands of business has made organizations more responsive and flexible. e-commerce and internet...

alignment of information technology in business increases performance and effectiveness of information technology used in organization’s business and improves goals, strategies, resources, integration, investment and other relevant factors in the business. methodologies used and aligned technology to business always was considered by firms, large and small companies and organizations. until now...

this study aims to explore potential mutually beneficial malaysia-middle east partnership through seeking for factors affecting firm’s performance. a survey was conducted to analyze malaysian firms that have ventured into nations surrounding the persian gulf. both large-sized firms and smes are pursuing business opportunities in the region. the data was collected using highly structured survey ...