the ruler-oriented attitude in the historiographical reports of the ottoman period has caused the government to be portrayed as an impressive institution and the school, like most other institutions of the society, as impressionable in the portray presented of the relation between the ottoman government and the school institution. similarly, in the researches made, this same formal attitude of ...

This study is to investigate how government institutions extended customer-oriented idea throughout the whole organization by means of a service system design and management. Using COSES model (customer-oriented service-enhancement system), aided by in-depth interview, to categorize service strategies collected and study public sector institution customer-oriented serving people mindset and app...

The e-Government Grid Service Model in Indonesia is an adjustments based on the framework of existing e-Government and also the form of government in the country. Grid-based services for interoperability could be a solution for resource sharing and interoperability of e-Government systems. In previous study, we designed and simulated the topology of Indonesian e-Government Grid services based o...