BACKGROUND In Canada, healthcare aides (also referred to as nurse aides, personal support workers, nursing assistants) are unregulated personnel who provide 70-80% of direct care to residents living in nursing homes. Although they are an integral part of the care team their contributions to the resident care planning process are not always acknowledged in the organization. The purpose of the Sa...

Increased attention to healthcare quality and impending changes due to health reform are calling for healthcare leaders at all levels to strengthen their skills in leading quality improvement initiatives. To address this need, the National Association for Healthcare Quality spearheaded the development and validation of a competency model to support healthcare leaders in assessing their strength...

Background Systemic and structural issues of rapid response system (RRS) models can hinder implementation. This study sought to understand the ways in which acute care clinicians (physicians and nurses) experience and negotiate care for deteriorating patients within the RRS.   Methods Physicians and nurses working within an Australian academic health centre within a jurisdictional-based model o...

background the main purpose of this study was to identify factors that influence healthcare quality in the iranian context.   methods exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in iranian hea...

edical errors have a great impact on patient outcomes, since they can cause patients serious injury or even result in death. In 2000, in U.S. hospitals, medical errors were estimated to cause between 44,000 and 98,000 deaths annually, making preventable medical errors the eighth leading cause of death in the nation, with an estimated cost of $17 billion. Despite all efforts, it appears that the...

introduction: consumers have referred to the web to learn how they can improve their health, prevent disease and learn details about specific diseases. while efforts are being made to monitor information found on the web especially with the emergence of her: electronic health record in iran, they are not enough to cover every web site with health information. as a result, it was decided to eval...

background and objectives: effective nurse-physician communication is essential for provision of high quality clinical care. research into nurse-physician communication is a new field in iran, and the importance of the issue calls for further investigation. in response to this necessity, this study aimed to assess nurses’ perception of nurse-physician communication in teaching hospitals affilia...

This paper presents the description on Healthcare organizations are required to focus on Total quality improve:Rendering acceptable, quality health services to patients at affordable price within reasonable price, within in a reasonable time; Applying zero errors to all patients services; maintaining a continuous error prevention program; Training employees in medical care on such aspects as er...