In most large organizations the management of employees with diverse cultures and backgrounds can become complex and sometimes very difficult. Issues such as communication and collaboration within such an environment are normally a problem to deal with. It is believed that technologies such as Intranets, if used correctly, may have a positive impact in this regard. The author of this article in...

Because of the pressure of competition and the rapidly changing business environment, organizational knowledge emerges as an important reusable resource. Knowledge management is based on the viewpoint that an organization can take proper steps to clear obstacles lying ahead and give good services to its customers by not only differentiating internal knowledge resources for competitive edges, bu...