نتایج جستجو برای: services quality
تعداد نتایج: 1001482 فیلتر نتایج به سال:
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Background and Objective: Among service organizations, health care sector has an important role, because it has the mission of maintaining community well-being. Thus, delivery of high quality health services is essential and should be appropriate with professional standards. Communal understanding of quality concepts helps organization to focus on quality improvement efforts. In addition, under...
introduction: to promote the processes of providing medical services, patient's rights and establishing uniformity in treatment policy, the evaluation quality indexes were communicated to all general hospitals in 2002. this study evaluates the implementation of managed care guideline before their communication as evaluation quality indexes of hospitals and their relationship with communication ...
چکیده ندارد.
in metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. the pur...
Background & Objective: Higher education is an important institution providing education and human resources, which requires special attention in terms of the quality of services if it is to be preserved. The present study aimed to assess the perceptions of students toward the quality of educational services at Zahedan University of Medical Sciences (ZAUMS), Iran during the academic year 2017-2...
Background and Aim: The issue of special needs patients and their support and the importance of the quality of insurance services provided to these patients is one of the components that has attracted the attention of many communities in recent years. Therefore, this study was conducted to determine the relationship between the quality of insurance services and the quality of life of these pati...
Introduction: Students as main customers of educational services judge service quality by making a comparison between their expected services and the services that they receive. Differences between expectations and perceived performance are referred to as ‘quality gap’. Regarding educational services, this gap is related to managers’ failure to recognize and respond to the students’ needs. The ...
background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...
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