Requirements elicitation step is of paramount importance in the requirements engineering process. In the distributed environment of so-called inter-company cooperative information system, this step is a thorny issue. To elicit requirements for an inter-company cooperative information system, we early proposed a methodology called MAMIE (from MAcro to MIcro level requirements Elicitation) with a...

The purpose of this research is to demonstrate the importance of extracting business process mappings as a prerequisite for the implementation of the PFMEA (Process Failure Mode and Effect Analysis). In the first stage, 30 production process failures were extracted in the meetings with factory managers. Then, a team was formed by the presence of process owners, and with the help of the project ...

The compensation for undesirable outputs resulting from operational activities requires measurement applications and control systems to reduce material and energy consumption and to protect the indispensable natural resources as well. In general environmental management applies the Ecocontrolling system to ensure its tasks. The controlling tasks of strategic, tactical and operative management h...

The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new concept that explicitly takes into account the en...

The aim of this article is to present the application of a strategic map for hospital management. The main hypothesis is, that strategic map for a hospital should differ from the classical one by Kaplan & Norton due to different priorities hospital work specificity as such. The main finding is that financial perspective is fundamental, basic for hospital activity. In hospital “X” strategic map,...

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