Background: In service organizations such as hospitals, human resources (HR) play a key role in the quality of service delivery. Lack of a systemic attitude in terms of system dynamics, HR planning have been somewhat distant from reality. In order to solve such a problem, this study aimed to modeling the dynamics of human resources capacity management system in healthcare services.   Material...

To recognize the strengths and weaknesses and level of organization’s achievement to better quality and better performance, Use of organizational excellence models for assessment the organization’s Performance is effective. The purpose of this research is assessment of Tehran municipality’s human resources management based on the EFQM model. This research is a Survey with descriptive and Cro...

Background and Aim: Knowledge management is effective in promoting organizational structure, level of services, and universities competency power. The present study was aimed to assess knowledge management effective factors including information technology, organization culture, human resources, and librarians' skills among university librarians in Urmia. Materials and Methods: This analytical ...

Purpose of this research was to structure the problem of establishing a knowledge management system in Oil industry using a combination of factor analysis and DEMATEL approach to identifying the effective factors in the form of causal relationships to understand planners from the problem position and visualization of structures a complex relationship between factors. Firstly, the organization...

INTRODUCTION: Crisis management maintains security, stability, and flexibility in society by integrating different social resources with appropriate decisions and strengthening the ability of the community to recover from the negative impacts. Therefore, the present study aimed to conduct a model analysis of effective factors in implementing crisis management policies. METHODS: The present stu...

data envelopment analysis (dea) is a powerful tool for measuring relative efficiency of organizational units referred to as decision making units (dmus). in most cases dmus have network structures with internal linking activities. traditional dea models, however, consider dmus as black boxes with no regard to their linking activities and therefore do not provide decision makers with the reasons...

The main purpose of this paper is identifying factors affecting on BPR implementation, and prioritizing them in public organizations. First, with reviewing literature, were determined factors affecting BPR. The research questionnaire with 66 questions was provided and distributed in Research population (Government agencies in the city of Tehran). By using factor analysis test on research varuab...

Background and Aim: Human resources in any organization are its main capital. They are the only unique asset that are not liable to depreciation over time, but they even create more added value. The Social Security Organization (SCO) as a social insurer organization needs urgent assessment of its human resource management. In this regard, it appears that such an essential assessment can be done...