نتایج جستجو برای: quality of services
تعداد نتایج: 21230755 فیلتر نتایج به سال:
this study is an outlook of iranians religious practices and customs in eras such as nasser one. it attempts to answer the main question, "religious practices and ceremonies in the society during naseri ruling" and other subsidiary questions with scientific and historical theories. iran was a traditional and religious community . people abided by their religious practices and duties within reli...
background: students' view is an important factor in assessing the quality of universities. servqual pattern is regarded as the most prominent for services quality measurement. this study aimed to review systematically studies that investigated the quality of educational services. methods: a systematic review and meta-analysis of studies evaluating students’ viewpoint about quality of education...
Background and Objective: Among service organizations, health care sector has an important role, because it has the mission of maintaining community well-being. Thus, delivery of high quality health services is essential and should be appropriate with professional standards. Communal understanding of quality concepts helps organization to focus on quality improvement efforts. In addition, under...
this study aimed to empirically develop a reliable and valid model specifically for measuring service quality of sport conferences as sport event tourism. to assess the model which has been established based on the survey, data gathered from 136 of attendees in sport conference. finding of this study showed that participants form their service quality perceptions based on their evaluations of 4...
Background & Objective: Higher education is an important institution providing education and human resources, which requires special attention in terms of the quality of services if it is to be preserved. The present study aimed to assess the perceptions of students toward the quality of educational services at Zahedan University of Medical Sciences (ZAUMS), Iran during the academic year 2017-2...
One of the important components of the internationalization of higher education is recruiting international students. Despite the small number of international students and due the effects and consequences of their education on the educational systems of different countries, their satisfaction with the quality of university services is important. Given the importance of this issue, few studie...
Background and Aim: The issue of special needs patients and their support and the importance of the quality of insurance services provided to these patients is one of the components that has attracted the attention of many communities in recent years. Therefore, this study was conducted to determine the relationship between the quality of insurance services and the quality of life of these pati...
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this research offers a comprehensive model to investigate the relationships between services quality, hedonic affect, perceived value and behavioral intentions. the purpose of this study is to build a broader understanding of the determinants of customer satisfaction and behavioral intentions throughout the restaurant services by incorporating the perceptions of hedonic affect in service delive...
Introduction: Students as main customers of educational services judge service quality by making a comparison between their expected services and the services that they receive. Differences between expectations and perceived performance are referred to as ‘quality gap’. Regarding educational services, this gap is related to managers’ failure to recognize and respond to the students’ needs. The ...
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