The location of facilities anywhere in an area in which several competing facilities already exist and serving the demand points has been brought to light in this work. Because of the great importance of health care systems in the health of the people, these systems have been studied in the present paper. Creation and maintenance of competitive advantage in health care systems requires optimizi...

data envelopment analysis (dea) and balanced scorecard (bsc) are two well-known approaches for measuring performance of decision making units (dmus). bsc is especially applied with quality measures, whereas, when the quantity measures are used to evaluate, dea is more appropriate. in the real-world, dmus usually have complex structures such as network structures. one of the well-known network s...

In todays scenario, dynamic changes in the banking sector have brought competition winning and maintaining existing customers. Presently, banks realized importance of appealing to new customers is far more important than retaining banks, for same cause are emphasizing over customer satisfaction providing competitive services. A comparative analysis levels public private has given pathway magnif...

the purpose of this study is to evaluate effect of porter`s competitive strategies tomeet customer market orientation needs in petrochemical firms. given the numbers ofproducts of this company, this study examine polyethylene products, so the impact of 3porter`s strategies, differentiation strategy, focus strategy, cost leadership strategy,evaluate in response to market orientation needs of thi...

customer satisfaction is a critical element for excellence and achievement of anyorganization in a competitive environment. mosques as a nonprofit-religious institutionshould pay attention strongly to satisfying their customers namely prayers, so they cansurvive in a competitive environment of culture. present study aims to design a modelof determinants of people satisfaction to mosque and thei...

Vehicle routing problem is one of the most important issues in transportation. Among VRP problems, the competitive VRP is more important because there is a tough competition between distributors and retailers. In this study we introduced new method for VRP in competitive environment. In these methods Two-Person Nonzero Sum games are defined to choose equilibrium solution. Therefore, revenue giv...