Background and Aim: Over the past decade, the number of private centers providing health care services in Iran has had a continuous growth and the highly competitive market in private hospitals industry has caused increasing pressure on them to provide services with a higher quality. The purpose of this study was to assess the quality of services being provided in private hospitals of Tehran as...

the purpose of this study was to examine the status of supervision on departments’ heads at ferdowsi university of mashhad (fum) and realize some applied themes to provide a fit model for supervising departments’ heads in fum. the method was case study under a research category aimed for applied one. using purposive sampling, interviews were conducted with top fum managers, head departments, an...

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Introduction: One of the factors that increases competitive ability is to improve the quality of presented service in organizations such as hospitals. Providing superior services through maintaining high quality is a prerequisite for the success of service organizations. The SERVQUAL model is one of the most commonly used tools for measuring service quality satisfaction. So the aim of this stud...

Introduction: The process of the measuring quality needs an efficient instrument for recognizing and prioritizing criterions of a systematic process for measuring quality improvement. Measuring Attractiveness by a Categorical Based Evaluation Technique maybe can help researchers in complex process of measuring quality. Methods: This is a cross-section study that has three main steps. First s...

there is less published research about how teachers in efl contexts respond to students who are relatively less mature and less competent l2 writers. while writing researchers have examined various issues concerning peer and teacher response in writing-oriented classes, little research has centered on the effect of collaborative tasks particularly dictogloss on writing skills. output collaborat...

if the precise implementation of the principle of proportion and:balance between the violation and the penalty as well as the other dimensions could be considered as a stick yard for the imptementation of justice any lack of preciseness in carrying out such principle would not indeed be much too far from injustice . naturally ,if it would be imagined that the objective of balance between...