this study considers the level of increase in customer satisfaction by supplying the variant customer requirements with respect to organizational restrictions. in this regard, anp, qfd and bgp techniques are used in a fuzzy set and a model is proposed in order to help the organization optimize the multi-objective decision-making process. the prioritization of technical attributes is the result ...

abstract english language learning in iran has become significant in recent years, and english has been included in the curriculum of iranian schools and universities, and considerable attention has been paid to this language in our society. nevertheless, teaching and learning english in iranian schools has not been able to satisfy the specified goals, so different efl institutes have been est...

Background: Performance evaluation is an important tool to measure and manage the efficiency of activities in a local system or organization. It has been considered as a part of the strategic management of hospitals to provide optimal medical services, in the recent years. In the present study, we aimed to design a method based on the analytic network process to effectively evaluate the perfor...

Background and aims: Hazard identification is a critical factor to ensure safe design and operation of systems in the process industries. Process industries are one of the most complex systems, with a variety of equipment, control systems, and executive procedures. In these industries, the use of hazardous materials as raw materials or products is quite common. Interactions between technical co...

efl/esl textbooks have been regarded as essential language teaching materials with which the learners spend about 70 up to 90 percent of their class time. the important role they play and their vast use make them not only influential in learning the language but also in shaping values and attitudes. put it another way, textbooks socialize learners using their contents (i.e. texts, illustrations...

‏‎the main purpose of this research was to:1.develop a coking model for thermal cracking of naphtha.2.study coke inhibition methods using different coke inhibitors.developing a coking model in naphtha cracking reactors requires a suitable model of the thermal cracking reactor based on a reliable kinetic model.to obtain reliable results all these models shall be solved simultaneously.for this pu...