Given that the design activity makes use of previous design knowledge, we turned to case-based reasoning (CBR) to help identify opportunities to support the design of human-computer interaction (HCI). Using interviews with professional designers and Semiotic Engineering, we developed a CBR tool called CHIDeK (Computer-Human Interaction Design Knowledge), with which we conducted a study to obser...

The central thesis of this paper is that Rasmussen framed his approach to Cognitive Systems Engineering from the perspective of a Triadic Semiotic Model. This frame became the context for integrating multiple intellectual threads including Control Theory, Information Theory, Ecological Psychology, and Gestalt Psychology into a coherent theoretical framework. The case is made that the triadic se...

To design interfaces, researchers in HCI have often set up ethnographic and ethnomethodological analysis of face-to-face situations that developers tried to emulate in on-line platform. Nonetheless, the observation of a group of designers producing an e-learning platform shows that this painting from nature/ after nature methodology is completed by a study of already mediated forms of interacti...

Data quality problems are widespread in practice, particularly in data warehousing and the implementation of enterprise resource planning systems. Attempts to define data quality include lists of data quality dimensions and more comprehensive theory-based frameworks. This paper extends the semiotics-based data quality framework proposed by Shanks and Darke. In particular, it discusses the socia...

We present a general framework for addressing the problem of semantic intelligibility among artificial agents based on concepts integral to the case-based reasoning research program. For this purpose, we define case-based semiotics (CBS) (based on the well known notion of the semiotic triangle) as the model that defines semantic intelligibility. We show how traditional CBR notions like transfor...

The semiotic approach to information systems development has proved over the years as a reliable framework for analyses, and it has been mainly focused on the development of organizational information systems. However, the usefulness of the approach extends beyond the organizational context to other areas of systems development. This paper presents a semiotic analysis of persuasive technologies...