We analyzed survey data from 2,325 Medicaid home and community-based services (HCBS) beneficiaries in six States to estimate satisfaction with personal care services. We constructed an eight-item scale rating various aspects of paid assistance and estimated satisfaction for the total sample and for older and younger persons with disabilities. Younger persons with significant health problems and...

introduction: the profits of executable referral system process are including: decrease the staff and equipment and saving in expenses and tools, appropriate division of sources for the best use of them and prevention of put patients to unreasonable expenses. in this course, the purpose of present study was to determine the effective factors on executable amount of referral system process in pu...

Purpose The study explored the disparity between construction clients and contractors on what constitutes “client satisfaction”. Such is important because it can lead to different conclusions thus disagreement assessment of project success. Design/methodology/approach philosophical stance was interpretivism, qualitative methodology adopted. Employing purposive sampling, 30 interviews with anoth...

Through a statewide telephone survey of 819 beneficiaries (or their proxies), we collected data regarding client and aide demographics, as well as clients' satisfaction, outcomes, perspectives on staff performance, and complaints associated with home-based personal care services provided under the Virginia Medicaid Elderly and Disabled (E&D) waiver. Most respondents indicated that services impr...