نتایج جستجو برای: competition intensity and customers satisfaction level
تعداد نتایج: 16934058 فیلتر نتایج به سال:
The intensive competition in e-Commerce causes effective methods for customer attraction of special importance. In this regard, the recommender systems in commercial websites can precisely determine customers' interests and needs, and offer them most suitable products and services. In this paper, a new model for recommender systems is proposed which segments the market and customers more effi...
Currently, customer satisfaction is the focus of attention by almost all parties, including Bank Aceh Singkil Branch. This study identifies problems faced Branch regarding satisfaction. Although there an increase in number customers every year, addition has decreased from 2021 to 2022. In addition, many leave their accounts without officially closing them, which makes it difficult measure inact...
This study considers two retailers that offer substitutable products and compete in a greenness- price-sensitive market. The rely on supply chains have different costs, replenishment times carbon intensities. demand is stochastic, the inventory time also stochastic. Each retailer decides greenness of its product (carbon intensity), price order size to maximize expected profit under service leve...
Service quality is one of the most important subjects in marketing studies. Literature review shows that this variable is related to many important variables in marketing area. However, there is always this question of which components of service quality are better predictors for satisfaction and future intention of customers. The data gathered by three standard questionnaires: 1- service quali...
the aim of this study was to describe and determine the relationship between satisfaction and customer loyalty and word of mouth advertising in zanjan bodybuilding clubs. the population of this study included all customers of bodybuilding clubs in zanjan city who had at least one year of physical activities in these clubs. 280 customers were randomly selected from bodybuilding clubs and data of...
The increase of competition, dynamism and complexity in private sector, growth of costumers' expectations and new innovations in the country's service sector has created a new organizational attitude toward customers. Keeping and increasing the loyalty of customers and the elements that cause it are important issues that companies try to understand and work on accordingly. In this research, the...
This paper investigates the relative importance of service factors such as technology and facilities, how service providers are rated on those factors, and their relationship to customer satisfaction in a B2B environment. The results show that in the ocean freight shipping industry, customers placed more importance on factors such as efficiency in complaint handling, prompt availability of deli...
The main goal of this study is to investigate the factors influencing customer decision support satisfaction with the e-commerce site, including e-WOM (electronic word of mouth) system interactivity and EQ (eQuality). We also identify the antecedents to e-WOM system interactivity and EQ, as well as the outcome of decision support satisfaction. Most leading e-commerce companies have developed th...
This study aimed to investigate the level of satisfaction on use e-commerce customers food establishments in Dipolog City amidst CoVid19 pandemic this academic year 2021-2022. Specific questions were answered, namely: profile respondents terms age, sex, educational attainment, civil status, occupation, and type gadget used; e-marketing, platforms, customers’ feedback; test for significant diffe...
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