نتایج جستجو برای: behavioral loyalty questionnaire gladden and funk
تعداد نتایج: 16851575 فیلتر نتایج به سال:
This study aimed to investigate the causal relationships between aspects of customer capital to improve customer relationship management and increase customer’s loyalty. In this regard, by providing a conceptual framework including different aspects of customer capital (i.e. customer targeting, ability to identify customer's need, construction and management of customer information system, cust...
Abstract The purpose of this study is to analyze the relationships among perceived quality, value, customer satisfaction, and behavioral intention in Turkish fitness centers. data were collected from 305 customers (149 women 156 men) using quantitative method a questionnaire. main procedure was conceptualize clubs’ value as multidimensional construct four dimensions. Through comprehensive revie...
abstract recent studies suggest that prelistening activities play an important role in the development of listening comprehension (e.g. long 1990;chiang and dunkel 1992; schmidt-rinehart 1994; jensen and hansen 1995; robinson et al., 1995; buck, 1995; foster and skehan,1996; teng 1996; robinson, 2001; chang and read 2006). in line with previous studies and to shed light on a new aspect of sche...
Introduction: Subjective well-being is the subjective component of quality of life. People with higher subjective well-being are expected to feel a good sense toward their surrounding environment, especially their residence place. Investigation of the relationship between subjective well-being and place loyalty is especially important for rural areas of Iran, which have lost a large number of t...
The purpose of this study was comparison among of Fans loyalty motivation, supportive career and attendance in Iran’s popular soccer pro league clubs (Persepolis, Esteghlal, Teraktorsazi and Sepahan). The design applied in this research was descriptive-correlation. The populations were whole pro league soccer fans in competition between Persepolis and Sepahan (with 55000 populations) and Esteg...
the present study aimed at investigating the relationship between iranian efl teachers’ classroom management orientations and their teaching styles. additionally, the difference between male and female teachers’ teaching styles and classroom management orientations and their relationship with experience and age were explored. three hundred efl teachers filled in attitudes and beliefs on classro...
Background: Moral virtues are important in the development of culture and respect for human rights in students. Identifying the components of moral promotion can be important, so the purpose of this study was the relationship between perfectionism, emotional intelligence and positive thinking with moral value in students. Method: The research method was descriptive and correlational. The stati...
abstract deviation or in other words committing a crime is literally a social problem. this research that was conducted in 1389 and 1390 has tried to investigate the causes of crimes committed by young male inmates qazvin central prison and effective variables on their tendency to deviation. accordingly after collecting theoretical framework and offering theoretical model including both hirsch...
abstract the aim of the present study is to explore the impact of the cognitive reading strategy instruction on learners reading self-efficacy and their reading achievement. in order to fulfill this purpose, from 120 participants, 90 intermediate efl learners as an experimental group were chosen from three different educational settings namely, yazd university, yazd science and art un...
competition intensity in market place and perceived importance of customer retention for organizations has inclined them to develop and maintain enduring relation with customers. according to marketing scholars, relationship marketing is the best strategy for doing so. in this article the contribution of relationship marketing underpinnings namely, commitment, trust, communication, and conflict...
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