eGovernment has been defined as Information and Communication Technology (ICT) enabled route to good governance. eGovernment is an evolutionary path that its effective implementation requires a complete understanding of constituting elements and at the same time taking a holistic view to stay focused on its overall objectives. This paper introduces a new heuristic model that could be used to me...

in today’s very competitive world gaining competitive advantage is bound to arranging products and services of companies and businesses in accordance with customers’ needs. for this purpose, gaining reputation in e-service can be quite helpful. thus the goal of the present research is studying the effect of e-banking service quality on bank reputation. so a coherent collection of structures wer...

Maturity models enabling the assessment of integrated management systems (IMS) are crucial in order to provide a comparison between IMS from different companies. This paper intends to report the efforts made and the methodologies followed to develop an IMS maturity assessment model. Additionally, the paper aims at presenting such model, illustrate its usefulness, and demonstrate how companies m...

Software projects have a high rate of failure. Organizations have tried to reduce the rate through methodological approaches but with little perceived success. A model of software development maturity (the capability maturity model (CMM)) describes managerial processes that can be used to attack software development difficulties from the managerial control perspective at five maturity levels. O...

In modern information service architectures, security is one of the most critical criteria. Almost every standard on information security is concerned with internal control of an organization, and particularly with authentication. If an RP (relying party) has valuable information assets, and requires a high level to authentication for accepting access to the valuable assets, then a strong mecha...

Electronic business provides many benefits to organizations that embrace on it. It is true that ebusiness improve business processes, integrate business processes and its corresponding value chain, give speed to internal and external organizational activities etc, but it poses the greatest challenge to today’s organizations to transform their traditional businesses into electronic business. To ...