In this quasi-experimental study, we investigate whether bank branches implementing the Balanced Scorecard (BSC) outperform bank branches within the same banking organization on key financial measures. Although the BSC has gained popularity among managers as a performance measurement tool, little empirical evidence exists to substantiate claims that the BSC promotes superior financial performan...

location selection is one of the most important activities in establishment of bank branches. choosing a suitable location have a direct impact on the performance of banks and also facilitating the achievement of other objectives. there are a lot of influential factors on the location selection which are complicated and therefore the traditional methods cannot be used. so we need to have a suit...

In today's competitive world, many manufacturing and service firms, including banks, have been forced to use new managerial approaches, and methods for assessing organizational performance. The Data Envelopment Analysis (DEA) approach is one of these approaches, which has been used to evaluate the performance of organizations since 1978. The purpose of this research is to use the technology sup...

This paper uses data envelopment analysis (DEA) to examine the technical, pure technical, and scale efficiencies of 12 branches of the agricultural bank in Guilan province, Iran over the period of 2012-2016. The first results indicated that scale inefficiency contributed more to overall technical inefficiency than pure technical inefficiency over the studied period. Results of return to scale r...

This study intends to expand a set of proper performance evaluation indices which embraces strategies for sustaining top performance using SWOT analysis inside a balanced scorecard (BSC) outline for the large commercial bank branches in IRAN by operating a fuzzy Data Envelopment Analysis (FDEA). Through literature reviews and the banks’ experts and managers opinions and who have real practical ...

14 ranking methods based on multiple criteria are suggested for evaluating the performance of the bank branches. The methods are explained via an illustrative example, and some of them are applied to a real-life data for 23 retail bank branches in a large-scale private Turkish commercial bank.

This paper analyzes the relationship between the comparative advantages of bank branches and the trade area environment. Bank branches are points of sale whose trade environment influences their activities and performance. Comparative advantages are defined, for each output mix, by the strict dominance of a production technology in a specific trade area over the production technologies of other...

One of the most important applications of data envelopment analysis tech-nique is measuring the efficiency of bank branches. Performance measure-ment in the banking industry is important for several groups, including bank managers, customers, investors, and shareholders. The purpose of this study is to examine and design a mixed structure to measure the efficiency of branches of Iranian banks a...