Managing customer demand can be challenging for a facility that services delay-sensitive customers. Attracting a high level of demand will result in long delays, which discourage customers to request service. However, low demand means little profitability for the service facility. Pricing is a known way to effectively manage demand. We determine the optimal pricing strategy for the service faci...

Today, in a competitive market, service organizations and producers have a great attention to optimization and customer satisfaction in order to become competitive. Service organization must reduce the number of arrival, waiting time and service time in the queue to increase the customer satisfaction. In this paper by the aim of queuing theory we analyze the optimal amount of increment in a rep...

the microgrid concept provides attractive solutions for reliability enhancement of power distribution systems. normally, microgrids contain renewable-energy-based distributed generation (dg) units, which their output power varies with different environmental conditions. in addition, load demand usually changes with factors such as hourly and seasonal customer activities. hence, these issues hav...

In support of the order-to-delivery (OTD) business initiative, a simulation framework has been developed at GM R&D. The OTD simulation program is aimed at simulating the behavior of the OTD supply chain using detailed inputs associated with demand, supply, and production processes. Customer demand variation is a key source of uncertainty in GM’s supply chain. Early capture of customer demand fl...

This paper develops a two-stage model to consider a franchise/franchisee environment in which supply chains are simultaneously entering the untapped market to produce either identical or highly substitutable products and give franchise to franchisees. Customer demand is elastic, price dependent and customer utility function is based on Huff gravity rule model. The supply chains, in the first st...

In this paper, a new approach to overlapping operations in job shop scheduling is presented. In many job shops, a customer demand can be met in more than one way for each job, where demand determines the quantity of each finished job ordered by a customer. In each job, embedded operations can be performed due to overlapping considerations in which each operation may be overlapped with the other...

Introduction For centuries, artists have existed in a world which has been shaped in part by their own attitudes towards art but which also co-exists within the confines of a market structure. Many artists have thrived under the conventional notion of a market with its origins in economics and supply and demand, while others have created a market for their work through their own entrepreneurial...