Measuring the efficiency of real businesses is not a simple task, because a real business may involve several processes and sub-processes, forming a very complicated dynamic network of interactions. In this paper, a customized dynamic network data envelopment analysis (NDEA) model is proposed to measure the efficiency of the sub-processes in a real business. The proposed dynamic NDEA model is f...

Business process models extracted from real event data via process mining are often visually complex and hard to interpret, cannot easily display all of the relevant process data in one view, and are of unknown quality. It is therefore difficult to present a meaningful comparison of two mined process models, for example to confirm business changes have had a significant effect. We propose a fra...

Recent surveys of information technology management professionals show that understanding business domains in terms of business productivity and cost reduction potential, knowledge of different vertical industry segments and their information requirements, understanding of business processes and client-facing skills are more critical for Information Systems personnel than ever before. In an att...

abstract purpose of this paper: this paper presents an analysis toward understanding the business value components that a health care organization can drive by adopting rfid technology into its system. this researcher proposes a framework for evaluating the business value of rfid technology. to do so, emphasis is put on delivering business value through refining business processes and expanding...

As Business Intelligence architectures evolve from off-line strategic decision-making to on-line operational decision-making, the design of the backend Extract-Transform-Load (ETL) processes is becoming even more complex. We describe the challenges in ETL design and implementation, and the approach we are taking to meet these challenges. Our approach is centered around a layered methodology tha...

A business process, such as the process followed when ordering a book, describes the order of executing tasks (e.g., check inventory, verify credit card, and ship book). Business applications implement the business processes for the daily operations of an organization. Organizations must continuously modify their business applications to accommodate changes to business processes. However, busin...

Organisations (enterprises, businesses, government institutions, etc.) have changed their way of doing business from a traditional approach to embrace e-business processes. This change makes the perimeter security approach inappropriate for such organisations. The well-known and widely used security mechanisms, including cryptography-based tools and techniques, cannot provide a sufficient level...

We present a framework for augmenting business process specifications with policy expressions such as obligations, permissions and prohibitions. One use of such a combined model is to support monitoring of participants’ behaviour against agreed policies as in business contracts.

This research focuses on human-centered knowledge sharing within data-driven decision making processes enabled by advanced analytics. The paper describes an exploratory study of an innovative approach to ongoing improvement of complex data-driven decision making processes found in a large retail distribution company by considering a complex interplay of business intelligence (BI) /business anal...