نتایج جستجو برای: loyalty for organization providing e
تعداد نتایج: 11075260 فیلتر نتایج به سال:
Compared to offline shopping, the online shopping experience may be viewed as lacking human warmth and sociability as it is more impersonal, anonymous, automated and generally devoid of face-toface interactions. Thus, understanding how to create customer loyalty in online environments (e-Loyalty) is a complex process. In this paper a model for e-Loyalty is proposed and used to examine how varie...
The main objective of every organization is to build a strong relation between its product and the particular customer group, rather than merely making a singel sale. The essence of this relationship is a strong bond between the customer and the specific brand. This process includes the following identifiable phases: introduction, familiarity, preference, and finally, if successful, the custo...
Introduction:Health and insurance organizations have to deal with problems and fix them in the shortest time in order to survive and overcome market competitions and be able to develop and progress. In this regard, the best way to achieve this end in the organization is to identify the interests, needs, demands and knowledge about opinions, suggestions and critiques of organization staffs and p...
The aim of this paper is to investigate the association and impact between online banking service practices on e-customer satisfaction, loyalty. In addition, it aims analyze mediating role e-satisfaction e-loyalty. research followed E-S-QUAL model measure quality (OBSQL) by five dimensions: service, site organization, website efficiency, user-friendliness, security, privacy. It based quantitati...
As the customers are the main reason of the formation and survival of the organization, not only understanding their obvious needs, but also forecasting, determining and guiding their hidden needs, design and implementing plans of offering services for meeting these needs for attracting customers are among cornerstone of any activity in the organization. In this research, one compares the perfo...
Festivals have been proliferating worldwide, and local authorities are either supporting, or organizing small, local festivals to enhance the attractiveness of the destination for non-local visitors. Festivals are also very effective tools for developing destination image, revitalizing economy, culture, traditions, building civic pride, raising funds for special, civic or charitable projects, a...
Background and aimsEncouragement of employee's loyalty along with considering the justice principles in organizational climate result in the attitudinal health. The attitudinal encouragement is essential for employees' productive and effective performance in organizations. On the basis of this issue, in this research, the role of loyalty and justice was analyzed on employee's attitudinal health...
social responsibility is a collection of duties and commitments the organization should undertake to preserve, treat and help the society in which it operates. the aim of this study was to investigate the effect of experience mediator on the relationship between managers' social responsibility and customer loyalty in sport clubs. the research method was correlation- survey. the statistical...
Internet revolution and ICT have changed the world and access to information and communication of the people with each other is possible more than past. In this new environment, relying on E-word of mouth communication could be a way to achieve a competitive advantage. Given the pervasive role of new technologies in Service industry as well as importance of customer loyalty in the insurance ind...
In an e-commerce environment, personalization has taken on an important role in improving service levels, and fostering customer loyalty. In addition, the recommendation systems techniques that support many personalization systems are capable of customizing the recommendation of products and the display of advertisements to the individual level. This chapter provides a review of the major recom...
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