نتایج جستجو برای: loyalty for organization providing e

تعداد نتایج: 11075260  

Journal: :مدیریت فناوری اطلاعات 0
فاطمه محمدی دانشجوی کارشناسی ارشد مهندسی فناوری اطلاعات، دانشگاه قم، ایران امیر افسر استادیار دانشکده مدیریت دانشگاه قم، ایران جواد تقی زاده کارشناسی ارشد مهندسی نرم افزار دانشگاه صنعتی شریف، ایران ملیحه باقری دهنوی دانشجوی کارشناسی ارشد مهندسی فناوری اطلاعات دانشگاه قم، ایران

in today's business world, proper identification of customer’s requirements and a quick response to these requirements is a key to commercial success. increasing customer loyalty affects the profitability and organizations can ensure their long-term interests by means of planning. in today's competitive world, the services provided by the competing company have to be more similar to e...

توکل, نجمه , سرداری, احمد , قاضی‌زاده , مصطفی ,

Banking has always been known as a specific informational activity, especially in recent decades that information technology has strongly influenced the electronic banking (e-banking) industry. The appearance of e-banking services extendedly changes the base of financial services offered to customers. By providing this service, banks can significantly save costs, and reduce the number of branch...

Factors Influencing Staff Loyalty to Organization from the Viewpoints of Employees and managers in Rafsanjan University of Medical Sciences   Hamed Zeinali1*, Afsane Mirzayi2, Elnaz Purkhalui3 1. PhD of Public Administration, Central Organization of Vali-e-Asr University of Rafsanjan, Rafsanjan, Iran 2. MSc of Public Administration, School of Management, Department of Public Administration,...

2012
Yakun Li Weijun Chen Fang Yang Jie Li

Website customer loyalty is believed to be very important to the success of E-Commerce firms. Based on document review, this study constructs a customer loyalty effect model which chooses organization, navigation, labeling and searching system as dependent variables as well as attitude and behavior loyalty as variables. The sample of the study was drawn from 250 students who have online shoppin...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه سیستان و بلوچستان 1390

the changes in todays world organization, to the extent that instability can be characterized with the most stable organizations called this afternoon. if you ever change management component, an additional value to the organization was considered, today, these elements become the foundation the organization is survival. the definition of the entrepreneur to identify opportunities to exploit a...

Amir Farshad Houshmandi Rad Hamideh Dabbagi

Developing the e-services has directed organizations to aspire to achieve more market share in the competitive market. Consequently, they must present their services in such a system that customers return to the website and apply the e-services of that organization. This matter has become a serious challenge in this field and has generated a notion such as e-loyalty that various factors affect ...

Journal: :IJEBR 2010
Wen-Jang Jih Su-Fang Lee Yuan-Cheng Tsai

This study examines the impact of major considerations of commercial website design and management, website interactivity, the important performance factor, and customer loyalty. Meaningful interactions with existing and potential customers allow e-commerce firms to enhance customer loyalty by providing satisfactory customer experience. Customer loyalty is a composite construct, yet consists of...

Journal: :تحقیقات بازاریابی نوین 0
nafiseh salehnia alireza eshaghi maryam saki monireh salehnia

customers extend robust trust to a business when they believe the business puts their interests first. good experience of banking services and recommendations of other customers can increase trust. loyalty and word of mouth (wom) is accepted as key factors successes of marketing. this paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

Customers extend robust trust to a business when they believe the business puts their interests first. Good experience of banking services and recommendations of other customers can increase trust. Loyalty and Word of mouth (WOM) is accepted as key factors successes of marketing. This paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

Journal: :فصلنامه دانش مدیریت (منتشر نمی شود) 0
محمد حقیقی محمد رضا علوی امیر صرافی

with the rapid growth of e-commerce and online consumer shopping trends, the importance of building and maintaining customer loyalty in electronic marketplaces has come into sharper focus in marketing theory and practice. this paper integrates previous research in the field of brand loyalty to present a conceptual framework of “e-loyalty” and its underlying drivers. implications for e-marketing...

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